SHIPPING COSTS
We ship with Deutsche Post or with DHL. The price varies depending on the product. The final shipping price is calculated during checkout.

WHEN WILL MY ORDER SHIP?
Our products usually ship within 2 to 4 business days (business days do not include weekends or holidays) for makeup pads. Scarfs might take a bit longer 2-10 business days. Once your order has shipped, you will receive a shipping confirmation via email.

TRACKING YOUR ORDER
You will be provided with the tracking number for your order.

INTERNATIONAL TAXES & DUTIES
Heads up international customers! 
Our prices don’t include your country’s local taxes and you maybe charged local fees to receive your package at home. Make sure you consider all fees, because once your order arrives you’ll be required to pay all taxes and we won’t be able to refund you if you change your mind.

I LIVE IN BERLIN. CAN I PICK UP MY ORDER AND SAVE ON SHIPPING?
Yes, you can! We offer customers to pick up orders on the S-Bahn Ostkreuz Station (other locations might be possible too).
If you want the pick-up option, please get in touch at: shop@reshape-official.com. We will send you an invoice and after confirmation of your payment we will arrange the best time for you to pick-up your order. 
In case you have any more questions regarding shipping please contact us at: shop@reshape-official.com